The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

If you are interested in submitting items to the Library, please contact our advertising team

LIBRARY

Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Service

Whitepaper | Sponsored by: Oracle

This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems. Download today.

802.11ac in the Enterprise: Technologies and Strategies

Whitepaper | Sponsored by: Meru Networks | PUBLISHED: March 31, 2014

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

Case Study: USDA Stays at the Forefront of Mobilization with Acronis Access

Whitepaper | SPONSORED BY: Acronis

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources. However, to utilize these technical trends, the agency needed to construct and execute a mobile strategy, combining device management, application delivery, and Bring-Your-Own-Device (BYOD) concepts while improving IT insight, retaining control, and cutting costs. Download this case study to learn more.

Enhancing Enterprise Mobility with BYOD

Whitepaper | SPONSORED BY: Acronis | Published: 2014

This white paper introduces the key benefits and challenges of BYOD movement. Understanding the ins and outs of everything BYOD is the first step of establishing an easily managed, secure enterprise with a mobile workforce. Download today!

How to Add Attachment Viewing to Salesforce

Whitepaper | Sponsored by: Accusoft | Published: 2013

Read this Accusoft whitepaper to learn about the case for an attachment viewer for Salesforce. Download now.

Know What Customers Want Before They Do

Whitepaper

Today's consumers only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Discover the framework for creating effective NBOs for B2C and B2B companies. Download today.

Forbes: The Secret Sauce of Oracle's Commercial Success

Whitepaper

This whitepaper addresses how the Sales Cloud is rapidly becoming a strategic asset that delivers better intelligence, social collaboration, and native mobile apps for Sales and Marketing professionals. Learn how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion. Download Now!

Transforming Post-Trade Operations Through Streamlined Business Processes

Webinar | SPONSORED BY: Appian | NOW AVAILABLE ON-DEMAND | PUBLISHED: February 19, 2014

This Webinar examines real-world techniques to improve efficiency in some of the finance industry's most complex processes. Register to watch now!

Customer Experience for Service

Whitepaper | Sponsored by: Oracle | Published: October 16

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

How to Transform Your Mobile Customer Care Strategy

Whitepaper | Sponsored by: Oracle

It's all about the SCI: the smart, connected interaction. It's not easy - mobility increases the number of variables going into each interaction, requires the preservation of context across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

MobileIron and Acronis Deliver Secure File Access & Editing on Android

Webinar | Now Available On-Demand | Presented by: MobileIron and Acronis

Join us to learn how Acronis mobilEcho and MobileIron AppConnect together provide a complete solution for organizations supporting Android smart phones and tablets. Register to watch now!

Building great mobile apps for Marketing

Webinar | NOW AVAILABLE ON-DEMAND | SPONSORED BY: KONY

Mobile applications are a great place to forge customer connections. That means IT, developers and marketers have to partner more effectively than ever to deliver the goods. Join FierceMobileIT and learn how to create fantastic mobile apps for customers and marketers alike. Register to watch now!

Creating A Scalable Enterprise

eBook | Sponsored by: Windstream | Published: August 19, 2013

As enterprises capture and create data scaling up into petabytes and beyond, it’s not just a matter of adding a few more CPUs and disks. The storage may need to reside physically closer to the processing resources. Learn more today!

Rule Your Documents: Document Management Guide

eBook | Sponsored by: KnowledgeTree | Published: October 22, 2012

Download this 129 page ebook on the best practices of document management to read about technical insights, case studies, business insights, document lifecycle and much more. Download Now.

Dodd- Frank: The Key to Compliance Success

eBook | Sponsor: OpenText | Published September 24, 2012

It's been more than two years since the Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into law, and every month the implications for banks and financial firms becomes more clear. This eBook closely examines enterprise content management issues relating to Dodd-Frank. Download for free today.

Implementation Strategies for Fulfilling and Maintaining IT Compliance

eBook | Sponsored by: Quest Software | Published: August 7, 2012

IT compliance is mandatory for your business – but it doesn’t have to be difficult, and when properly controlled is a boon for your company. In this four-part eBook, see how the many parts of IT compliance can be effectively managed throughout the business. Get it today.

Enterprise Content Management and Delivery in Financial Services

eBook | Sponsored by: OpenText | Published: April 23, 2012

The financial crisis of 2008 ushered in a new era of bottom-line challenges as well as regulatory scrutiny, affecting all aspects of the business. While information technology budgets have been crushed, a few bright spots have emerged. Among the brightest: enterprise content management. Download the latest eBook from FierceFinance to learn more about this rapidly evolving aspect of the financial industry.

A Holistic Approach to Fraud Management

eBook | Sponsored by: Tableau | Published: November 2011

In the battle against online fraud, the stakes have never been higher. Explore a new security mindset that places anti-fraud measures in a more strategic context. Download this FREE eBook to learn more