Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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In this webinar, Myles Naughton and John Puma, Vice Presidents at Infinite Convergence Solutions will provide insight into the evolution and future of mobile messaging, and present six use cases on how enterprises can harness the power of mobile messaging to improve their business productivity. Register Today!
This FierceGovernmentIT webinar will explore: the current status of the framework's implementation by critical infrastructure; Incentives or protections for conformance; Privacy considerations within the framework; and Future plans for the framework. Register Today!
Join NIST and NICE leaders as they explore The National Cybersecurity Workforce Framework, innovative spproaches to cybersecurity training and workforce improvement, the broader focus of NICE in advancing cybersecurity awareness nationawide, and more! Register to watch now!!
Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Register Today!
Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register today to watch now!
A recent survey revealed that enterprises in the United Kingdom are adopting "Choose Your Own Device" strategies twice as often at "Bring Your Own Device" strategies. This webinar will take a closer look at the business case for CYOD and considerations in implementing such a policy. Register Today!
In this webinar, Pamela Clark-Dickson, Senior Analyst at Informa Telecoms & Media; and John Puma Vice President of Product Management at Infinite Convergence Solutions will provide insight into the evolution and future of mobile messaging, and present case studies on how organizations have harnessed the power of mobile messaging to support customer business strategies. Register to Watch Now!