Bank decides to take on Google

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Rocky Mountain Bank of Wyoming has found itself playing David to Google's Goliath. A bank employee was asked by a customer to send some loan information to a representative of the customer, recounts Wired. The employee not only sent the email to the wrong Gmail address but also attached a file that was never meant to be sent.

The attachment "contained confidential information on 1,325 individual and business customers that included their names, addresses, tax identification or Social Security numbers and loan information."

So what does the bank do? After trying unsuccessfully to contact the inadvertent email recipient, it decided to sue Google. Which responded that it will not comply without a court order. And "even if it does receive a court order, its policy is to notify an account holder and give the person a chance to object to the disclosure of his or her identity." It would be wise to have some sort of policy to prevent these sorts of situations and deal with the aftermath. You really need to protect yourself from this kind of human error. 

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