Indian outsourcers face competition; good for Wall Street?
It's no secret that Wall Street firms have embraced offshore outsourcing. The commitment is not likely to wane. With the credit crunch still unfolding, costs will remain a huge issue over the next few years. Outsourced services have basically proven themselves. India has been among the main beneficiaries, so far. But now even India is faced with a wide array of competitors from even lower cost countries in Eastern Europe and Latin America. There's no question that non-financial services firms are actively scouring for opportunities in other countries. Will financial services companies make the switch? That's a tough call. They would probably face some high transition costs, with no guarantees that the work would be up to par. They might as well stick with a proven supplier, but options will have to be evaluated.
For more:
- here's an article on offshore competition from Financial Week
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