RBS unveils mobile payment app after second card network crash


Zoom! People using the RBS/NatWest mobile phone app can now send a payment of up to £100 ($149) to anyone with a Visa card, simply by entering their mobile phone number.

The debut is hot on the heels of the banking group experiencing its second computer hitch in a year. A hardware glitch blocked RBS Group customers from using cashpoints for hours last week, while online and telephone banking services were also down.

It's a case of one step forward, one step back. Mobile banking is hot in the United Kingdom. According to Scottish media reports, the RBS/NatWest mobile banking app has 13 million logins each week among its two million users.

"The Barclays Pingit app, which also allows people to transfer small amounts of cash and has been downloaded more than 1.4 million times, can be used by any adult who has a UK current account, not just a Barclays one," writes the Scots Herald.

"Mobile technology has the ability to fundamentally change the way that people manage their money and make payments - not only in this country but around the world," says Sandra Alzetta, senior vice president and head of mobile at Visa Europe.

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