If your bank is dragging its feet when developing new apps for tablets, you're not just forcing a cruder, less satisfying mobile experience on your customers. You might be unwittingly nudging them to a more tech-savvy bank.
Just about all banks are betting in innovation in some way, in an effort to drive demand in new markets such as mobile banking and in traditional markets, such as the ATM channel. Technology has long been considered the key to unlocking new revenue streams.
Not too long ago, I suggested that online banks, also called direct banks, were making a comeback.
ATMs that let you video chat with a live human teller are so February 2013. Okay, I'll admit I've never seen one in real life, but banks are continuing to evolve their automated teller machines into one-stop banking centers.
Bank of America may not be the most cutting-edge institution when it comes to mobile banking--it often lags behind their smaller, nimbler competitors by years--but when they do offer a new widget, it's sure to be used.
Remember when ATMs were conveniently placed devices for withdrawing $40 for a movie and a dinner? Now they just might make you rich--or a sucker.
Like nearly every other industry--entertainment, journalism, personal communications--banking is changing at an amazing rate. It's not a white shoe enterprise anymore, thanks to the nearly ubiquitous adoption of mobile phones and tablets.
One of the most common banking tasks is a simple check of account balances. Bank of the West has launched a mobile app that allows customers to check balances with just a swipe of the finger. They do...
Sure, it's a virtual currency that isn't tied to any government banking system, but you might start seeing a Bitcoin ATM in your neighborhood.
As we bank online, the sky's the limit. Banks are using your Smartphone to not only deposit those checks via remote direct deposit, they're using your phone's camera and mic to verify that you are you via facial and vocal recognition.