Mobile Technology

Latest Headlines

Latest Headlines

Spotlight: Citi customers gain afterhours ATM access through Bluetooth beacons

Citi is pilot testing technology that allows customers to unlock doors to ATM lobbies after hours using their iPhones or Apple watches. The pilot is being conducted in select New York City branches, using Bluetooth Low Energy (BLE) beacon technology from mobile engagement technology provider Gimbal.

Toronto Stock Exchange and TSX Venture Exchange launch mobile apps

Toronto Stock Exchange and TSX Venture Exchange are launching two new mobile apps designed to help investors research stocks and explore a range of investment opportunities. Each of the new mobile apps has a corresponding website for online research.

Spotlight: U.S. Bank pilots app to help small businesses build customer loyalty

U.S. Bank is pilot testing a new mobile app designed to help small businesses build loyalty through deals and rewards. The app, called Deal Local, is being tested in Lawrence, Kansas, and is already...

Spotlight: Ally Financial's new Splurge Alert tool helps customers control spending

Ally Financial is beta testing a new app called Splurge Alert that uses geolocation to alert customers when they are approaching a "splurge zone" where they are more likely to overspend. To use Splurge Alert, consumers identify stores and areas where they tend to overspend, then select friends or family members who can help them avoid unnecessary impulse buying.

Bank of America partners with Facebook Messenger

Bank of America is partnering with Facebook Messenger to reach customers with real-time alerts and other yet-to-be revealed features. The announcement of the partnership coincided with Facebook's developer conference this week, which launched a new Messenger Platform that has evolved to include bots and a send/receive API for added functionality.

Hearsay Social makes push into mortgage industry

Hearsay Social, the digital marketing and communications company for the wealth management and insurance industry, is expanding into the mortgage and housing market, the company announced Monday.

Social media declines as a customer service channel, study shows

The use of social media channels for customer services is declining among financial services, insurance and telecommunications customers, according to a recent survey.  

A financial advisor dilemma: Responding to texts

Financial advisors give their clients many options for reaching them, from office phone numbers, to email addresses and cellphone numbers.  But in some cases, giving clients their cellphone numbers opens the door to another avenue of communication that advisors are not prepared to use: text messaging.

Fidelity's Apple TV app allows users to check investments, news

Fidelity became one of the first brokerage firms with an Apple TV app last week when it launched its application to enable Apple TV viewers to check the markets and their investments. The Fidelity...

Goldman Sachs-developed mobile technology will be marketed externally by Synchronoss

Goldman Sachs has partnered with Synchronoss Technologies to sell some of its internally developed mobile technology solutions to outside firms. Synchronoss will further develop the Goldman-built technology projects and market them to enterprises in conjunction with Synchronoss' own mobility content management system.